Returns & Refunds policy

1.Delivery

Delivery is exclusively digital. A download link is generated and sent automatically once the payment has been confirmed.
If the email is not received, the customer should check their spam/junk folder or contact customer support at: [contact@aureliaharmony.com].

Therefore, no returns, exchanges, or refunds are accepted once the order is confirmed and the download link has been delivered.

Aurelia Harmony cannot be held liable for incompatibility between the digital files and the customer’s devices or software. It is the customer's responsibility to ensure they can open the file format provided.

2. Data Protection

Personal data collected during the order process is handled confidentially and used solely to manage the purchase. No data is shared with third parties.

3. Applicable Law

These terms are governed by the laws of the United Arab Emirates. Any dispute arising in connection with the interpretation or enforcement of these terms shall be subject to the jurisdiction of the competent courts in the UAE."

Glamhart complies with applicable consumer protection laws in the United Arab Emirates for digital content purchases.”

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contact@aureliaharmony.com